Frequently Asked Questions

  • A: Check-in is from 2 pm and Check-out is at 10 am.

    Late check-out or early check-in may be possible by prior arrangement. Please get in touch in advance to enquire, otherwise you may incur a fee.

  • A: A minimum of 48 hours written notice prior to the date of check-in is required for all booking cancellations or alterations.

    When less than 48 hours notice is provided prior to the date of check-in, a cancellation fee equal to the full booking amount is applied. Merchant fees are non-refundable.

  • A: We're a pet-free hotel to preserve comfort and heritage. However service animals are welcome by prior arrangement.